Nurses Day 2013!

I wanted to celebrate along with the Royal College of Nursing (RNC) ‘The remarkable difference nursing makes. From the moment a new life begins, to saying goodbye to a loved one, and all the stages in between’

When I saw that Nurses Day was fast approaching we wanted to do just a little something to recognise the hard work of not only the registered nurses but the care staff as well who work tirelessly to make our residents not only safe and healthy but happy as well. I think everyone would agree that the nurses that we have at Valerie Manor do a very special job each and every day.

Now, we could not of course forget the fact that we have some residents who have cared for people all of their lives, Chris was a nurse in a London hospital (I am always reminded of this when we talk about our nursing days, me in Eastbourne and Chris in London!), Joan was a children’s nurse and Sheila was a midwife. You can often see the nurse in them each day!

Not forgetting two relatives who were nurses either! Alison arranged for badges and stickers to be delivered and Alan and I set to work tying ribbons around 50 bars of chocolates along with their badges and stickers which have been proudly worn ever since by the staff. We couldn’t leave out our non nursing staff so they all got a bar of chocolate with a ribbon! I have noticed that some are also wearing a nurse’s badge to celebrate the special work that our nurses do.

Thank you to the wonderful nurses not only at Valerie Manor but in the local community who make such a difference to the lives of our residents.

Car Park and Landscaping Phase 1

I am delighted to say that the bank have finally given us the go ahead for our new car park and landscaping at Valerie Manor. I am very excited to tell you that the work will commence on the 20th May and last approximately six weeks. The first two weeks will be spent completing the car park and the final four will be for the phase 1 landscaping.

During this time the workers access will be through the land next door to try to minimise the disruption. We will be losing two parking spaces for a short period on the existing car park – but I am sure you will agree it will be worth it in the end!

Phase 1 of the landscaping will give us our new pathway with seating areas, a rockery, and the groundwork prepared for planting. The trees, boules area and pergola will follow as and when resources and funding permit.

We discussed the plans at our last residents meeting and everyone is very excited with lots of ideas of flowers and shrubs to plant when the work has been completed. We have also had several kind donations for trees and relatives asking if they can plant a tree for their relative who are either currently at Valerie Manor or who used to be with us at Valerie Manor.

You can view the plans here.

Spring is finally here!…

We don’t like to waste any time when the sun is out! What a lovely week we have had… on Tuesday we enjoyed supper in the gardens – what a treat! On Thursday we enjoyed the morning outside, where several residents were delighted to be assisted around the gardens and then enjoyed a few hours relaxing in the sunshine – some also enjoyed some healthy exercise in the fresh air which our care assistants always like to encourage to keep our residents active.

Our carers also ensured sun hats and sun tan lotion were at the ready as well as umbrellas to protect our residents from the sun if it got too hot. The sunshine has certainly brought a lovely smile to everyone’s face this week. Long may it continue!

Travels in Lourdes

Talk given by Gill Ness-Collins at Valerie Manor in April 2013
– many thanks to Gill Ness-Collins who kindly gave up her time to give us this wonderful talk earlier this month…

My Name is Gill and I was asked to talk about one of my travel experiences! My latest expedition was to Lourdes in Easter week this year. For those of you who don’t know Lourdes is a small town in France in the foothills of the Pyrenees. It was here in 1863 that the Blessed Virgin Mary appeared to Bernadette, a young French girl as she gathered sticks for the family fire on the banks of the River Garve.

The apparitions continued over several weeks, and although the adults, family, priest Mayor etc were not convinced they asked Bernadette to ask the “lady” for a sign. She told Bernadette to scrape on the ground for a spring. A small spring started flowing, and has continued to flow ever since. Within a few years miraculous cures were being reported and pilgrims were coming in their thousands to bathe in these waters. Nowadays Lourdes is an internationally renowned pilgrimage centre.

I visited Lourdes once, for a day in my early twenties and decided it was not for me! After retirement I was persuaded to go again and help with a group. Well I was hooked! I have been back every year since, sometimes more than once! Nowadays I go with a group called the ‘Old and the Bold’. All the members have been involved with the HCPT (Handicapped Children’s Pilgrimage Trust) and are now retired from running groups etc. We go along and join in with the activities, but without the responsibility of a group – no more pushing wheelchairs for us In fact some of our members are almost ready to be pushed!

We actually go as part of the National HCPT Pilgrimage each year, I suppose I should say ‘International’ as we have groups from England Ireland, Scotland, Wales. West Indies, USA, Croatia – and still more countries are joining! This year the there were 5,000 people at our big celebration Mass. All this has grown from the idea started by Dr. Michael Strode in 1956 when he took four handicapped boys from Chailey Heritage and several adult helpers for a trial Pilgrimage. We had Brother Michael, as he is now, with us this year – he is now 90 years old, but what an inspirational character.

Nowadays the Pilgrimage is billed as a ’Holiday with Mary’. So what did we do? We attended the big Masses (services) – You should hear five thousand people singing and doing action songs together! Wow! We attended the Processions, visited the town and most important of all the handicapped, and those of us who were brave enough in the cold weather went to the Baths! The Spring has been piped into baths, and all those who wish are taken and lowered into the healing waters – it is an amazing experience. We visited the Grotto, and prayed there and followed tradition by lighting candles for our friends and Families. We also attended a beautiful mass there led by the West Indian group, we sat outdoors in the sleet and rain – but it was a wonderful experience with superb singing – no one considered leaving! But afterwards we rushed to the cafes for a restoring Hot Chocolate!

One of the high spots of the week for me is the annual trek up into the mountains to visit the village of Gavarnie. Here the groups come and picnic, indoors when it is cold! Have Mass, go for donkey or horse rides and play games in the meadows. This year it was snowballing! The fit among us walk up into the mountains, this year there was so much snow I only managed two KM!

It was a wonderful experience, even though it was cold and wet the fun and friendship kept us warm. On the last morning we all trooped back to the Domaine (the area in the centre where all the big events happen) and said a prayer at the Crowned Virgin Statue, as tradition demands to ensure we will return again – it certainly works in my case! Roll on Easter 2014! gNc

Brighton Marathon – Our Winners!

Well Done Linda & Alan!

What can I say? I am so proud of Linda and Alan who both completed the Brighton Marathon in great times last Sunday 14th April. What an achievement for them both. You’d hardly have known it though as they were both back at work early this week as if nothing had happened!

Linda completed the marathon in 3 hours 50 minutes and 56 seconds and out of over ten thousand runners was the 1,914th runner and 229th female to finish! Alan completed in 4 hours 8 minutes and 47 seconds and was the 3,573th overall and 2,885th male to finish which is fantastic for his first marathon.

All the residents and staff are delighted with what the two have achieved and as well as a personal accomplishment they have raised an amazing £1,624.78 for St Barnabas Hospice who Valerie Manor has been supporting for the past year. Well done to them both!

Same again next year?!

Care Quality Commission (CQC) Inspection

I am delighted to say that we had our annual unannounced inspection in March 2013 from the Care Quality Commission (CQC), we met all the outcomes and I was thrilled with the report that has now been published.

They arrived at 09:00 and didn’t leave until 18:00. They spent the first part of the day meeting with residents, relatives and staff and also observed lunch. They then spent time looking at our paperwork and systems as well as residents & staff records to ensure we were compliant.

I am delighted to say that the inspection went extremely well and I couldn’t have been happier with the comments and feedback that they gave us.

The staff are thrilled to bits and I am very proud of them all. The inspector said that the staff showed real dedication and warmth to the residents and that the home demonstrated very high standards of care.

Thank you for all your continued support.

You can read the full report here.

Reflexology at Valerie Manor

Carolyn Scott has for some time now been visiting Valerie Manor to provide reflexology for the residents who would like it. Carolyn started to see residents every few months but her visits were so popular the service was extended and she now visits twice a month. You can really see the benefits and the difference that she makes to the residents that she sees. I think we have the added benefit of Carolyn living in Upper Beeding so knows the local area and can talk to the residents about it as well.

Carolyn is a member of the Complementary Therapists Association.

Aspiring Young Chef

Holly Waite is a senior care assistant with us at Valerie Manor and her son Toby has recently been involved in a cookery club at his school. To date he has made Scones, Cup Cakes, Puff Pastry Pizza (which I tasted as a special treat and was delicious) and pasta with sauce.

It is so lovely as every Thursday Toby and his mum come to Valerie Manor to see our chef Chris to provide him with a tasting session and get feedback on what he has cooked on that day. Chris scored his pasta 8.5 out of 10 – what a score to be proud of!

Toby aspires to feature on Master Chef in the future.

Good luck Toby with more culinary delights!

Valerie Manor receives Horsham Healthy Workplace Award

In 2009 we were delighted to receive a Silver Healthy Workplace award from Horsham Council. When I was approached again by Paul Unsworth, Workplace Health Coordinator in 2012 I was extremely pleased to relaunch some initiatives that would assist our staff to become more healthy. We have had NHS health checks on site at Valerie Manor along with Health ‘MOT’s, we are working with Steyning Leisure Centre to get reduced membership for our staff and hope to have a bicycle store in our grounds to encourage staff to cycle to work.

We were delighted to receive our award, presented by councillor Sue Rogers and Paul Unsworth along with Chris Slator, our chef who had a health MOT, Alan who had a NHS healthcheck and Robert who cycles to work from Hassocks each shift! Please find the Horsham District Council press release below.

Horsham District Council – News Release – Date: 22 March 2013

ZOE BATES, the rightly proud owner/manager of Valerie Manor residential home, has received a new Horsham Healthy Workplace Award from Horsham District Council.

Valerie Manor employs 50 staff who care tirelessly for the 23 residents at the nursing and residential home in Upper Beeding around the clock.

The award recognises their high standards of safety and attention to the wellbeing of the staff.

Zoe said:

“We are nothing without our staff so their health and happiness is a vital ingredient of their consistently excellent performance and our reputation.

“We are a small team and have to be prepared for anything so looking after our staff means they can look after our residents extremely well even at the most difficult times.

“We have organised NHS health checks and wellbeing MOTs for our staff. We are planning improvements to our grounds to improve cycle storage and give staff and residents a boules pitch as well as a lovely quiet area.”

Cllr Sue Rogers, Horsham District Council’s Cabinet Member for a Safer and Healthier District, said:

“Zoe is an inspirational businesswoman and is a testament to the benefits a small business can get from investing just a little time in exploring the returns that a Healthy Workplace Award can bring.

“I would urge other businesses to take advantage of this award scheme.”

The Horsham Healthy Workplace Award is open to any organisation in the Horsham District and brings free help and support to build a healthy workforce and with that enable a healthy performance.

For more information about the award, contact Beverley Young at Horsham District Council by calling 01403 215277 or email beverley.young@horsham.gov.uk or alternatively contact the Horsham District Wellbeing Service on 01403 215111 www.horshamdistrictwellbeing.org.uk

Red Nose Day and a Birthday!

What a lovely special birthday I celebrated with the residents, their families and the staff on Red Nose Day! I have never seen so many cakes!

The staff (and residents and guests!) wore red noses or head boppers and Valerie Manor was decorated with red balloons to support Red Nose Day – we also had afternoon tea and bubbly together and ate red nose cup cakes and then I was presented with a stunning chocolate cake as well!

I felt very spoilt and privileged to spend the day with the residents, families and staff – thank you for a lovely birthday!